Elixir Boards legal

Data Deletion Instructions

How to disconnect Meta accounts or request deletion of your Elixir Boards data.

Request complete deletion

Email [email protected] from the email address associated with your account. Use the subject Elixir Boards Data Deletion Request.

Email deletion request

Disconnect Facebook and Instagram

  1. Sign in to Elixir Boards.
  2. Open Tools → Social.
  3. Find the relevant Facebook Page connection.
  4. Select Disconnect and confirm.

Disconnecting removes the encrypted Page access token held by Elixir Boards and prevents future Facebook or Instagram publishing through that connection. Existing posts already delivered to Meta remain on Facebook or Instagram until you delete them there.

Remove permission through Facebook

You can also remove Elixir Boards from Facebook's Settings & privacy → Settings → Business integrations. Removing the integration revokes Meta access but does not, by itself, delete your Elixir Boards account or workspace content. Use the email process above for complete deletion.

What to include

Include your Elixir Boards account email and state whether you want deletion of:

  • Only Facebook and Instagram connection data;
  • A particular workspace or social account; or
  • Your complete Elixir Boards account and associated personal data.

Do not send passwords, access tokens, payment-card information, or your Meta App Secret.

What happens next

We will acknowledge the request, verify that you control the relevant account, and normally complete a valid deletion request within 30 days. We will delete or anonymize applicable account information, connected-account metadata, encrypted publishing tokens, unpublished schedules, and user content, subject to legal obligations and the rights of other workspace members.

Limited information may remain temporarily in protected backups, security logs, transaction records, or records we must retain by law. Backup copies are removed through normal retention cycles and are not used for ordinary product operations.

Unable to access your account?

Email [email protected] and provide enough non-sensitive information for us to locate and verify the account. Privacy questions can be sent to the same address. See our Privacy Policy for more information about your rights.